AI Assistant · Updated 07 Oct 2026

Never forget a payment, a delivery or a call back. A reminder arrives as a notification on your phone, and in the app, at the time you chose.

From the Reminders page

  1. Open Reminders in the menu and tap New reminder.
  2. Fill in What and When, plus an optional note, then tap Create reminder.

From the Assistant (fastest)
Just say it: "remind me tomorrow at 9am to call the flour supplier". The Assistant shows a card with the title and time — tap Confirm.

From an order taken by chat
When you turn a customer's chat into an order (Order from chat) and it has a requested date, switch on Remind me. ORAVA reminds you on that day — at the requested time, or at 8:00 if the chat gave no time — with the order number in the title. If the date has already passed, no reminder is set and the page tells you so.

Managing reminders

  • Upcoming reminders show how soon they are due; late ones are marked Overdue.
  • Tap one to Mark done or Cancel reminder.
  • Show history lists the ones already sent or done.

Reminders are personal: only you receive the ones you create. To remind a customer of an appointment, send them a message instead.

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