Working offline

Internet down? Keep working in the ORAVA app on your phone or tablet.

What keeps working

• Sales at the Point of Sale, expenses and stock changes are saved on your device when the server can't be reached.
• Each one shows Pending Sync until it reaches the server.
• When the connection comes back, they are sent automatically — while you are online the app keeps retrying every 30 seconds — and nothing is recorded twice.
• Tap the sync indicator at the top of the screen to sync right away.

If something is refused
Rarely, the server refuses a queued sale — for example when one of its products was deleted in the meantime. It is marked Rejected: open it to read why, then discard it and record it again. Open Sync Issues from the menu to see anything still waiting.

What needs a connection

• Analytics, the Assistant, Tap to Pay on iPhone, payment links and sending messages.
• In a web browser nothing is saved offline — keep the connection on. Offline saving is part of the phone and tablet app.

💡 Avoid editing the same record from two offline devices at once: the last one to sync wins.