Delete your account

You can delete your ORAVA account yourself, at any time.

In the app

1. Tap your initial at the top of the screen, then My Profile.
2. Tap Delete my account and confirm.

Your account is deleted immediately and cannot be recovered.

What is deleted

• Your name, email address and phone number
• Your password and sign-in details
• Your profile photo
• Your access to every business you belonged to

What is kept

• Business records — sales, invoices, purchases and customer records belong to the business you worked in and stay with it. Some may still show the user name of the person who recorded them.
• Records the law requires — invoices, payment and tax records are kept as long as the law requires.
• Backups — deleted data leaves our rotating backups within 30 days.
• Logs — security and technical logs are kept for up to 12 months.

Deleting a whole business
Deleting your account does not delete the business. If you own a business and want it and all its data deleted, email support@useorava.com from the owner's address. Export your data first (Settings → Export my data). Once we confirm the request with you, the business is deleted within 30 days, except the records the law requires us to keep.

Without the app
Email support@useorava.com from your account's address with the subject Delete my ORAVA account. The same details are on useorava.com/delete-account.